Common Questions
Frequently Asked Questions!
Does Iowa State Allow Scooters on Campus
YES! Iowa State University allows electric scooters all over their campus. Make sure you are safe and avoid pedestrians while on the trails.
How can I keep my Scooter Safe on Campus
U-locks are the best option to keep your scooters secure during the day. Simply lock the neck of the scooter to a bike rack or any metal bar and it will deter any thief! The majority of our scooters also fold up making it extremely easy to bring it into your dorm or apartment every night!
How long can I drive on a scooter
Our smallest scooters has a range of around 19 miles and can go up all the way past 40 miles. This means you can get an affordable one that can get you around campus or go for a longer range that will get you all the way to Gilbert and back!
How fast do the scooters go
This also depends on the model. Most of our scooters have multiple modes meaning you can set the top speed around 10 mph when driving on busy sidewalks and then when it clears up some of our scooters can go as fast as 23 mph!
If it breaks can I get it serviced
As a current Freshman at Iowa State I am staying in the dorms and will be able to get parts and service any problems that you may have with you scooters on campus! I can usually get a scooter fixed within a week!
Do you deliver?
Depending on time I can do same day assembled delivery for a small fee? Most students opt to pick their scooter up from Helser and ride it back to their dorm or apartment.
How Competitive are Your Prices
We try to keep up with all current Hiboy promotions. If something is not up-to-date on our cite simply show us and we will price match any deal they have!
How do I know This Isn’t a Scam
The owner is a freshman student at Iowa State. Call (515) 777-9632 and I will do my best to get back to you. You can also look my information up in the student directory as well under William Wilson!
What is the Turn Around Time if the Scooter I Want Isn’t in Stock
We are typically able to get scooters in within a week and it may take me a day or two to assemble them if needed. I always try to keep customers up-to-date on the status of their order.